The Sequoia Cancellation & Refund Policy
We reserve the right to cancel The Sequoia event at any time, for any reason(s), whether natural, man-made, ethereal or by official requirement. If The Sequoia event is cancelled, there will be no Transfers, Forwards or Refunds. We reserve the right to cancel the registration (and pull the wristband) of any rider for any reason, before or during the event and there are no refunds.
Early Registration Exception
If you registered before February 16, 2024, you may cancel your registration for a full refund, as long as you cancel before May 1, 2024. Cancelation requests must be submitted by email to firstname.lastname@example.org .
For anyone registering after February 15, 2024
If for your own reasons, you can’t or don’t ride in The Sequoia, you may:
1) Transfer (give) your registration to another rider this year, up to the day before the event. The new rider must come to “Early check-in” (at The Bicycle Outfitter, Los Altos) on Saturday afternoon (the day before The Sequoia) to fill out the necessary registration and release forms and get their wristband and route map. We must have an email or in person proof of Transfer request from you. Additional fees will be required if the new rider selects a longer route. There are no partial refunds if the new rider chooses a shorter route. Any fee/money transfer method and total amount is up to those two riders/parties.
2) Additional fees may be required if you choose to do a longer route. There are no partial refunds if you choose to do a shorter route. No-Shows/Late-shows may not Transfer or Forward their registration or receive any refunds.
3) For any and all other options/reasons/excuses/explanations, before, during or after the Sequoia event: there are no refunds.
For registration inquires: email@example.com